Here are many more testimonials from our past clients

Serge Kraskov

Payam was great and recovered my data with no fuss and walked me through every step.

Fred V.

Payam data recovery are excellent. My USB just stopped working for no reason at all. I sent it to the Laptop manand several other companies, however, none of them could help me get my data off it. I googled data recovery and Payam data recovery is the first web page came up. I liked what I seen and so I sent my USB away and was contacted with great news. payam data recovery recovered all of my files off my usb. The service was excellent. I was updated very regularly, they were quick and super friendly.You won't be disappointed with Payam.

Name withheld

During May 2009 I was attempting to complete my HSC year at school. Being a student who uses a laptop all my work files for the previous 4 years, including the entirety of my Preliminary HSC and what I had so far done of the HSC, were stored on my computer. Hence you could imagine my horror when I attempted to turn on my Laptop only to find it wasn’t possible to access any of my notes. After a month of differing computer technicians attempting to recover the files I was eventually directed to Payam. Within 24 hours I got the phone call saying they had isolated the problem and offered with a quote to move forward, due to the important nature of my files I immediately moved forward and despite not asking for the express service my files were recovered within the week. On top of this Payam then proceeded to sell me and exceptionally cheap and high quality Seagate external hard drive. This has since ensured that not only are all my notes accessible to me but they are also backed up to avoid this problem happening again. - Jack Thorburn"

 

Brad Corey

My hard drive suddenly stopped working. Visited several recovery companies and finally found Payam. Payam did a great job and recovered all my data. They also gave me a very reasonable price. Thank Payam!

Su Johnson

Very happy with Payam’s services. Tried the local IT shop, useless! Next time will go straight to Payam.

Hix

Recovered all my data from water damaged iPhone & damaged Laptop HDD. They wont let you down. Professional and efficient.

Steve Gellyn

To Wes and your team at Payam, I would like to say thank you for recovering my hard drive with all my photos and personal information on it. The service and professionalism you and your team showed is outstanding, and I will let all know!!!

Paul Lock

Payam recovered lost information without any fuss, the staff were efficient and professional and kept me informed as to total cost and progress. I would recommend Payam to as the data recover solution to any of my friends and colleagues.

Lucy Moxon

Your service was great and I am very pleased with the amount of data recovered.

Paula Tripp

Excellent service done by Wes. All data was recovered and saved to a new hard drive and completed in good time and returned to me. Only having to pay if able to recover data. Thank you.

Liz Pemberton

I was told: “External hard drive devices can easily get corrupted – especially, if the hard drive is not ejected correctly.”– but, in error, I did this and sure enough my external drive device “DIED”!!!  I went to Apple Store where I purchased the device.

They said:  “Sorry, bad luck; the data is corrupted; nothing can be done about it.”  I was desperate. I investigated Sydney Seagate Service Centres and I tracked down Payam Data Recovery at North Sydney. I took my device there and within a couple of weeks and after paying a very reasonable cost, all my data had been recovered. Wow!!  They achieved the impossible and at every step of the way, they were enormously understanding of my distress & enormously helpful in getting back to being fully operational. Thank You to all at Payam!

Claire Ammerman

So thrilled you could get all of my baby photos back after my 2 year old dropped my Mac Book laptop on the ground. So happy I found you after my Apple guy said it was impossible. Awesome service!

Name withheld

"The main board on my notebook computer collapsed while I was working overseas.  It was not able to be repaired.  I was not unduly worried as I knew that I would be able to recover all the data off my hard disk and transfer it to a new computer.

Unfortunately it was not quite as easy as that.  I was able to transfer most of my files but some key files could not be recovered.  It turned out that some files were encrypted and there was nothing that I could do to get access to the data, which included all the files needed to file my BAS return.  A few years earlier, while working on a special contract, my notebook computer had been set up as the master computer in a small network we established so that the others in the team could access our printer.  My computer had had encryption placed on the files to ensure their security.  The encryption was removed when the network was dismantled.  What I did not realise was that the encryption remained on a number of the pre-existing files.

When I returned to Australia with my non-functioning computer, the repairer suggested that Payam might be able to recover my data for me.  I took my hard disk to Payam to see what they could do for me.  A couple of hours later they rang to say that they had recovered all my data, apart from a couple of inconsequential files.  That was wonderful news as I was not relishing the prospect of attempting to reconstruct all my inadvertently encrypted files.  Payam gave me a CD with all the data files from my hard disk and I was able to transfer them to my new computer without any problems.

The recovery process was very straightforward for Payam, as my hard disk contained the encryption algorithm, and they were able to access that algorithm.  I might have been able to do something similar had I been able to find an identical computer to my non-working notebook computer, already an obsolete model, with an identical operating system, and install my hard disk on that computer.  That was an uncertain and highly stressful undertaking, so I was extremely relieved that Payam had a straightforward process to access my encrypted data.

Our business relies on digital storage and when a drive fails it can cause great concern.  We recently experienced an issue with a drive that was used to store critical client data.  Without hesitation we sent the drive to PAYAM Data Recovery and they have successfully recovered all data and returned it to us on a new drive.  Their communication and service is professional and courteous and everything they promised was delivered.  If we have any future hard drive or data recovery issues they’ll again be my first – and only - call. NextGen Studios.

Wayne Harrison

Very happy and please with the result….you guys save day skin as we had heaps of photos and important documents that we could not afford to lose……a job very well done and despite the no need for urgency, it was still completed in a very short time…..

Emjay P.

My experience with Payam Data Recovery was Fantastic!!!! I dropped my iphone a few weeks ago and all data was gone. Brought iphone to Payam and got a call after a few hours saying it's ready to be picked up. I was very happy!

Brett Vincent

We are a small computer sales and repairs shop, which uses Payam to recover data from our customers hard drives when our tools and systems cannot. Their service is professional, and the thing I really like is that they kept me informed at all stages of the recovery. Best in class service.”
Interbit Computing – November 2017

“GREAT WORK SAVED MY BUSINESS THE STICKER SHED”

David Joscelyne

All went extremely well with the recovery which allowed me to step right back into the position I was in before the big CRASH!

Being absolutely fearful of losing all my data, the reassurance in recovery was very satisfying. Thanks for the service.

Josh Dalt

Highly recommend Payam Data Recovery.

Craig was professional and extremely helpful, all of my data was recovered and I was kept informed throughout the whole process.

Don't think twice if you have a dead drive with lost information, Craig and his team will have it restored with little fuss and at a reasonable price.

Ronnie Kinaadman

I stored all my photos on a 500gb external hard drive (a normal pc hard drive in an external casing). At least 2-3 years worth of personal, travel, and assignment photos. When my hard drive broke down, I thought I had lost all those precious memories and assignment work. It was powering up but just made a spinning sound and wouldn't get recognised by my computer. I quickly jumped online and googled 'hard drive data recovery' and called 2 other companies before PAYAM. The other companies weren't too helpful. Then I spoke with Craig Nevans from PAYAM over the phone. Craig was very helpful and asked me a few questions about what the hard drive was doing when I kept trying to turn it on. Craig then gave me a solution to try before bringing my hard drive in - to connect it directly to the pc as the external power supply in the casing might be faulty. He was spot on with the faulty power supply in the casing. My computer even recognised that the drive was there but the data was not readable. So I called Craig again and he suggested I bring it in for testing. When I arrived at PAYAM, the service from Craig was fantastic. He gave me a breakdown of the whole process, prices and estimate of the time it would take. I also had to be on a plane back to London in a few days. During and after the testing of my hard drive, Craig kept me up to date constantly via email and phone over the next couple of days. He was able to recover all my photos and files that were on my hard drive, all before I had to go overseas. Excellent and professional service from Craig. Thanks heaps Craig! I highly recommend PAYAM Data recovery!!

Say Hipson

About a year ago my younger sister passed away, and a lot of pictures of us were on a hard drive I accidentally put on wrong power supply and burn the PCB. Never really went into recovery, because why should I, is not that it was critical for me. After I lost her, I wanted to recover the images of us as young kids. The website was very clear, and their reviews substantial in my choosing to take my drive here. The team was very friendly and offered great advice. The picture I recovered are worth so much more than I payed. Thank you!

Phil Carson

Amazing! We had a corrupted SD card with a month of travel video - they helped us retrieve it all and mailed it to our next hostel. Very professional and service minded personnel.

Jamie Dela Rosa

I was very satisfied with the job that you guys did. It was quick, easy, helpful and accommodating. As a full-time student, I greatly appreciated the plan of payment I was put on that was offered to All my files were recovered from my drive and I can’t really be any happier. Thank you.

Rick (surname withheld)

Your services were second to none and I couldn’t be happier.
I hope I don’t need your services in the future, but in any case, I wouldn’t hesitate to return
And to recommend to other people. Keep it up!

I found Payam on the internet after my external HDD failed and my IT support at work could not help me out. Craig was very helpful and responded very quickly to my queries. After some tests, all at no charge, Craig informed me of my options. The data I required was urgent and thanks to Payam most of my data was recovered in a timely fashion, at a reasonable price with no hidden costs. I would highly recommend Payam and their services.

Craig Gill

Payam did what I needed in good time and with good communication.  Thank you.

Nikki Braybrook

I was really happy with your service, you not only retrieved all the lost data, you made the whole process really easy and in super quick time! I would not hesitate to recommend you.

Sandy McManus

I was referred to PAYAM Data Recovery by my IT contact and I admit to being delighted with the service and the turnaround time that I experienced with PAYAM. We were quite frantic when we lost our data and our back-up. We have had this occur once before and with a less than satisfactory outcome provided by the previous data recovery company, I was very anxious. I spoke with Payam himself initially and then continued through the data recovery process with the professional assistance of Paolo Bileci.

Paolo was terrific. He kept me informed, he reassured me with his expert knowledge of what needed to be done. Paolo worked to my budget and gave constant, excellent customer service and feedback, throughout the experience. I collected 100% of our data and walked away with the absolute confidence that I would use PAYAM Data Recovery again if the need arose again. I can confidently recommend their services to anyone in need of data recovery experts! Thanks Paolo for turning my anxiety into a smile at an affordable price

Delia

Dropped my iPhone in the toilet - these guys retrieved all my data in 1-2 weeks! Super happy with their service. Very helpful guys

I had 500+ important (to me) photos seemingly lost forever on a faulty compact flash card. My PC was requesting the card be formatted and my camera wasn't recognising it at all!

Fortunately, I located Payam Data Recovery via a Google search and after their free quote and assessment of the problem, they were able to recover every single image on the card - for a more than reasonable fee.

Recommended!

Pauline Chegg

Payam is an excellent service for recovery of data with damaged devices. The staff are professional and service is prompt . The establishment Is geared to customer satisfaction

Geofdecan

Great service and end result using wes at Payam. Will recommend and use again if needed!

RoseDi

Thank you for your excellent work, after 3 attempts of trying to recover my photos from my iPhone which I had dropped in the toilet and just stopped working, Payam were able to recover everything from my very dead iPhone!!! Excellent customer service!!! Thank you so much!!!!

Bricks Branham

Fantastic! Payam assessed the problem, recovered all the missing files within the time frame and was able to get on with life again. Great friendly service.

Kircy Jong

The service was extremely reliable and took the time to explain the problem as well as the solution. Very accommodating and friendly. Would definitely recommend.

Ash Sydney

I was devastated when my local computer shop told me they could not recover the contents of my USB. It had picked up a virus the one and only time I had used it while travelling overseas and I was told I had lost all of the precious holiday photos that were on there.

A friend recommended I try and take the USB to someone who specialises in data recovery and that is the best advice I have ever taken! Paolo rang me within 24 hours of receiving my USB to tell me the good news. I could not believe he had saved them all, and for such a good price!

The professionalism and quality of service they provide is fantastic. I would recommend them as the first point of call to anyone who is serious about recovering their data.

Amylee Goodman

Couldn't recommend highly enough amazing results always informing you on the process and just amazing with customer service

ShaikhoonGhafoor

I’m very happy with the data recovery work done. Overall, it was a great service provided and I will definitely recommend it to others.

Michael Crichton

I called every data recovery company in town when my laptop hard drive crashed, I spoke with the guys at Payam on the phone and he was so helpful. In person they explained everything to men and showed me their prices on their web site. Great customer service and clear upfront prices.

Kevin Lam

I have used Payam in the past and again more recently and it has been a very pleasant experience on all occasions.

They are great at what they do and provide efficient and friendly service.

I would definitely use them again if the need arises and highly recommend them to anyone interested in their services, you will not be disappointed.

Beth Ammerman

I too was bitten by the "why didn't I backup my data!" regret. I thought 14 years of photos, music and business files were simply dead and gone until I discovered Payam. Great service, 100% of everything restored. It does cost, but worth it! Thanks

Steve

Wes at Payam Adelaide was fantastic. After being told that there was no chance of recovering data from my corrupted of card from another data retrieval org, Wes promised he'd do his best. The next day, with little hope left, Wes delivered. So grateful!

Adina Sellin

Amazeballs! I dropped my portable drive off my bed and I called Seagate tech support desperate for a way to fix it. They told me to call Payam Data Recovery, the only company in New Zealand they authorized and recommended. I'm glad I called. They were super helpful and it worked out a lot cheaper thank I expected.

Alex Giangrasso

Recovered data from my water damaged (destroyed) Samsung Galaxy S6 3 weeks after the damage occurred. Amazing service

Mindy Cole

After dropping my iphone in water and then it not turning on or charging... I thought I had lost my thousand photos and contacts and everything else my life depended on with that phone. I sent it down to the guys at Payam and after only a few days I got the call to say all had been recovered! I am so grateful! Thanks again guys! appreciate it a lot

zellybabe

I am an avid photographer and a mum of 3 little cuties and I mistakenly stored all my photos including our family and baby pics from 2005 till 2010 on a single external hard drive....so you can imagine my despair when I turned it on one day only to hear a loud clicking, clunking sound with an error message on my computer saying there was no readable files! I was desperate and did as much research as I could to find a company that could help me. I knew I only had one shot and recovering anything from the damaged drive, so after much phoning and emailing around I came to the decision that Payam was the only place that had a very high success rate and I felt assured that they could help my situation. Well my intuition served me well because they had success, they were able to save all my files and I couldn't be happier!! Throughout the whole process we were updated on their progress and our emails were always responded to very quickly. They are extremely professional and my experience with this company has been outstanding! I HIGHLY recommend them to anyone that finds themselves in a situation like mine! THANK YOU PAYAM DATA RECOVERY!!!!!

Klaus Hooper

I recently moved states and regrettably I didn't backup my HDD, thankfully Payam was around to recover what I thought was lost, double thumbs up for sure and if I ever have the trouble again I'll be back for the excellent service and great people at Payam Brisbane!

Dieter Jansen

A while back I had a PC which had a power supply failure that took out the motherboard, all adapters and all three hard drives. Payam took a look at the drives and indicated that with board-level repairs there was a good chance that all the data would be recovered and this is exactly what happened.

The data on the drives was useful but I didn't need it urgently so I took the economy service option.

Payam kept in touch regularly and all data was returned on a drive I supplied.

Very pleased with the service.

The cost of the service i s not trivial so I guess you have to weigh up the cost of the work with the value of the data and the likelihood of recovery but in my case the recovered data was worth much more to me than the cost of recovering it so I'm very happy.

Philip Balfour

My iPhone stopped working for no reason. Unfortunately, I had not backed it up - the phone contained photos of my twins. I was heartbroken, I thought I would never see those photos again. Payam successfully recovered my data! I will forever be grateful. Thank you so much payam

SuganyaJeyaprakash

You are very considerate and charged a reasonable amount for me since i am a student. I really appreciate that! Regarding work, it was good and got done in a reasonable time. Thank you, once again.

Google Reviews

Bianca Casuscelli
Bianca Casuscelli

5 out of 5 stars

posted 1 month ago

I have to say the best customer service i have experienced for a long long time. From start to finish Payam make it simple and efficient. I received my phone back within 2 weeks. The communication is incredible, sending updates via email and test messages. Amazing work team! They give you many options to make the process easier including payment plans. Thank you team! I am so glad to have all my photos and videos recovered.

Scailable Marketing
Scailable Marketing

5 out of 5 stars

posted 2 months ago

The team at Payam have been exceptional to work with. Starting from the city office team who helped guide me and trouble shoot what may be wrong with my external hard-drive, to the technicians at Rhodes who recovered my data. The peace of mind that your data will be recovered safely is worth every cent. I highly recommend their expertise in the data recovery remit.

Vivian Chin
Vivian Chin

5 out of 5 stars

posted 4 weeks ago

Prompt, professional, and excellent! I couldn’t be happier with the service from Payam Data Recovery. From start to finish, their team provided outstanding support, ensuring a smooth and stress-free experience. Their customer service is top-notch—responsive, knowledgeable, and truly dedicated to helping their clients. A special shoutout to Tim for his exceptional professionalism and support throughout the process. Thanks to his expertise, my data was successfully recovered. I highly recommend Payam to anyone in need of reliable and efficient data recovery services!

Facebook Reviews